Andy Chiang

Work

About
Case Study
Experience

Leisure

Photography

Work

About
‍
Case Study
Experience

Leisure

Photography

Purpose-led, craft-driven, and always curious.

I'm a product designer who brings clarity to complex problems and helps teams turn thoughtful ideas into meaningful products. I've led cross-functional teams from early to growth-stage companies, guiding work from first concept through launch and iteration.

My experience spans a variety of domains—consumer apps, enterprise SaaS, fintech, healthcare, and more—driven by a curiosity about the challenges people face in everyday life. Most recently, I designed and launched a language-learning tool to help kids improve their reading comprehension.

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Wave Financial

Helping small businesses get paid faster and stay on top of their finances — so they can focus on growing

From launching mobile apps for on-the-go invoicing, to enhancing web payments and experimenting with virtual terminals—we made it easier for small business owners to get paid faster.

0-1
UX/UI
Prototyping
Mobile App
Web
Coming Soon
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Case Study

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MindBeacon

Supporting patients on their mental health journey while freeing therapists to focus on care delivery

Streamlining intake, enabling multimodal therapies, and building feedback loops that put patients at the center — all to help people get the care they need, while making it easier for clinicians to deliver their best care.

0-1
IA
UX/UI
Design System
Web
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Case Study

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Marco Polo

Combating loneliness by helping people feel closer and stay connected, no matter the distance

We made it easier to share life’s moments — from quick hellos between busy parents to deeper conversations between new friends. Every feature was designed to bring people closer together, no matter the distance or the season of life they were in.

Research
0-1
Prototyping
UX/UI
Mobile App
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Case Study

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Quip

Growing kids’ vocabulary through bite-sized word definitions personalized to their learning journey.

Helping kids discover new words, build confidence, and stay curious — all through a distraction-free experience designed for growing minds (and busy parents).

0-1
Prototyping
UX/UI
Mobile App
Web
Coming Soon
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Case Study

Experience

Quip
2024-Present
Role:

IC

Goal: Support kids in growing their vocabulary through a distraction-free, engaging dictionary app tailored to how they learn best.

Impact:
  • Ongoing. Shipped a paid MVP and doubled sales organically month-over-month. Currently improving discoverability through social and SEO initiatives.

Experience

Stealth eSIM Startup
2024-Present
Role:

Consultant

Goal: Build a travel-friendly eSIM brand and app for North America, expanding the parent company’s global reach and direct-to-consumer presence.

Impact:
  • Ongoing. Created a brand identity to differentiate from local and international competitors, including tone of voice, visual direction, and value prop tailored to North American travelers.

Experience

Highline Beta
2024
Role:

Consultant

Goal: Work with clients to define their MVP, validate product–market fit, and lay the groundwork for scalable teams and research-driven design.

Impact:
  • Launched a MVP targeting college students
  • Supported the interview, assessment, and onboarding of the CEO.

Experience

Marco Polo
2022-2024
Role:

Team Lead / IC

Goal: Create new ways for people to stay meaningfully connected, no matter the distance.

Impact:
  • Launched 3 standalone products in 3 quarters using mixed-method research and lean principles.
  • Guided the team in launching new subscription tier and new features contributing to operational cost savings and increased renewal rates.

Experience

MindBeacon
2020-2021
Role:

Team Lead / IC

Goal: Launch a digital mental health platform that empowers patients and enables clinicians to focus more on care.

Impact:
  • Led the product and design team to launch a multimodal therapies platform, contributing to a 153% increase in ARR for the business.
  • Implemented design team KPIs, including improving and maintaining the platform’s System Usability Score (SUS) from the low 50s to the mid-70s.

Experience

Wave Financial
2016-2020
Role:

Team Lead / IC

Goal: Equip small business owners with tools to get paid faster, automate bookkeeping, and see their finances more clearly.

Impact:
  • Developed a design team hiring playbook, create an onboarding program, and revamp team ceremonies—helping scale the team from 4 to 18.
  • Redesigned and launched the flagship apps and introduced mobile (iOS and Android) pattern library to the design system.

Photography

Drift

Nikon AF-S Nikkor 20mm f/1.8G ED

20mm ƒ/6.7 30s ISO 100

Photography

Dock

Nikon AF-S Zoom-Nikkor 24-70mm f/2.8G ED

24mm ƒ/f 1/60s ISO 100

Photography

Behemoth

Nikon AF-S Zoom-Nikkor 24-70mm f/2.8G ED

29mm ƒ/8 1/90s ISO 100

Photography

Trio

Nikon AF-S Zoom-Nikkor 24-70mm f/2.8G ED

70mm ƒ/8 10s ISO 100

Photography

Peek

Nikon AF-S NIKKOR 70-200mm f/4.0 G ED VR

200mm ƒ/4 1/180s ISO 100

Photography

Forum

Nikon AF-S Zoom-Nikkor 24-70mm f/2.8G ED

70mm ƒ/8 8s ISO 100

Photography

Arch

Nikon AF-S Zoom-Nikkor 24-70mm f/2.8G ED

24mm ƒ/5.6 1/90s ISO 100